GET odata/v2/TicketsV2/InitialValues?ticketType={ticketType}&ticketTemplateId={ticketTemplateId}

Authentication required: True

Description: Retrieves the initial values for a new ticket.

Conventions and OData parameters

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Available $expands

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Request Information

Parameters

NameDescriptionAdditional information
ticketType
The type of the ticket to request the default for. I=Incident, P=Problem, R=Request for Change, S=Service Request.

Define this parameter in the request URI.

ticketTemplateId
The ID of a ticket template to use for the initial values.

Define this parameter in the request URI.