GET odata/v2/TicketsV2/InitialValues?ticketType={ticketType}&ticketTemplateId={ticketTemplateId}
Authentication required: True
Description: Retrieves the initial values for a new ticket.
Conventions and OData parameters
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Available $expands
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Request Information
Parameters
| Name | Description | Additional information |
|---|---|---|
| ticketType | The type of the ticket to request the default for. I=Incident, P=Problem, R=Request for Change, S=Service Request. |
Define this parameter in the request URI. |
| ticketTemplateId | The ID of a ticket template to use for the initial values. |
Define this parameter in the request URI. |